Visual Merchandising

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What Is Visual Merchandising?

Visual merchandising refers to product organization and display in a retail setting. It includes interior displays, window displays, mannequins, and similar things. It compels the customers to spend more time in stores. It aims to grab the customers' attention to the products and their attributes, persuade them, and increase sales.

Visual Merchandising Meaning

It aims to enhance the customer's experience while purchasing a product. It comes with an engaging environment which in turn improves brand image. The focus is on the store's ambiance, including its lighting, space, and color. Nowadays, both online and offline stores apply this approach. As a result, stores are now interactive and engaging in how they reach out to their customers.

  • Visual merchandising is a planned strategy to make the most of the store's layout and area to showcase the merchandise.
  • It aims to showcase the advantages and attributes of the product, such as emphasizing the characteristics and benefits of a product, and marketers plan, develop, and present it.
  • Visual merchandising managers persuade customers to make purchases and frequent the store again. It ensures more significant profit for the brand alongside its image by seeking to stimulate client interest.

Visual Merchandizing Explained

Visual merchandising involves planning to showcase a product to draw in and encourage clients to purchase. It focuses on featuring the characteristics and advantages of buying the product. Clean and carefully organized product displays attractively emphasize the goods for sale. Sellers, especially marketers, make such arrangements on purpose to make products attractive and thus nudge purchasing decisions.

Arrangements of such nature also ensure maximum revenue. It is the skill of improving the retail outlet and visual displays. It's crucial to ensure that the team involved doesn't overdo it or concentrate too much on the incorrect elements of a retail show during implementation.

Every brand that sells merchandise in stores uses visual merchandising in retail campaigns. Retailers also participate in merchandising, as they possess insight into the store's inner workings and know what works and what does not work for their customers. This technique is in conjunction with brands that carry out their merchandising efforts. In numerous retail areas, including the merchandising of fashion, groceries, and beer or wine, brands use visual merchandising.

Elements

Some of the primary elements involved in the process are the following:

  1. Signage - Customers are directed by store signs to their chosen areas or encouraged to use a wait time indicator. Marketers draw customers to retail spaces that have digital screens installed. Including graphics in your material may make consumers notice your branding and become regular customers.
  2. Storytelling - A unique brand message should be the foundation of great storytelling. It should focus on questions like how products will affect customers' lives; What distinguishes the brand from those of rivals?
  3. Space - Space is a crucial component in visual merchandising because it may be used to connect objects. Learning about the advantages of space management is necessary to make the most of your available area.
  4. Light - Lighting, and luminance will emphasize your products' qualities and bring your store's colors to life.
  5. Color - The most critical component of an in-store is color. Emotions can be evoked by a vibrant environment—colors aid merchants in establishing a friendly environment that increases sales.

Types

Types of visual merchandising includes:

  1. Mannequins - The kind, fashion sense, and placement of figures can convey messages to your clients. 
  2. Bundling - When a group of products is shown together, it demonstrates to clients how they can use several different products. 
  3. Window displays - Displays are an essential component of visual marketing that can attract passersby's attention and bring in more business. 
  4. External signage - Outdoor signs convey your company's identity and build the atmosphere for your area. 
  5. Outside fixtures - Marquees, banners, and awnings form a consumer's first impression of your store.
  6. Design choices - The tangible depiction of your store's aesthetic can be created by design choices in flooring, textiles, and other materials. 

Examples

Processing and impact of visual merchandizing can be felt through the following examples. 

Example #1

Suppose an apparel brand FashionStreex Ltd. is planning to open an outlet. It may utilize store space by positioning the products on display most attractively. Many methods and critical features can be introduced to engage customers, such as outside fixtures bundling, dummies, and other attractive things, which will add to the customer's buying experience and, in turn, increase the profit for the brand. Arranging and displaying the products with a creative touch constitutes visual merchandising skills.

Example #2

In December 2022, Bristol, England-based firm Wealth Club announced an investment of ÂŁ1.5 million. The platform aims to assist merchants with web merchandising and offer an improved online shopping experience to boost sales and lower cut rates and basket abandonments.

Wealth Club had raised funds twice, in late 2021, when it partnered with institutional investor Hatch Ventures to raise ÂŁ1.3 million. As part of the overall ÂŁ1.5m financing, it received an additional ÂŁ1.3m through the EIS (Enterprise Investment Scheme).

Advantages And Disadvantages

The advantages and disadvantages of visual merchandising are discussed below:

Advantages

Let's look at some advantages -

  1. Increased Sales - While enhancing the experience for your customers, transparent pricing, filled shelves, straightforward displays, and noticeable sale signs can assist in increasing earnings.
  2. Increased Customers - Visual merchandising displays can boost the number of people who see and come into your store.
  3. Maximizing the potential of the space – Without the requirement for renovations or expansion, it may be possible to use the existing space better. Customers should be guided by the layout of the necessary items and exhibits you wish to emphasize.

Disadvantages

Let's look at some disadvantages -

  1. Expense - Costs can add up quickly if you put in new fixtures, make new signage, or enhance the look of your retail location.
  2. Increased Demand For Staff - One may find a greater need for workers, longer hours, and more customer service concerns.
  3. Time Involving Process - Rearranging aisles, shelving, display equipment, and the primary retail space layout takes significant time.

Frequently Asked Questions (FAQs)

1. Is visual merchandising a good career?

A visual merchandiser performs exceptionally creative and imaginative work. Therefore, this work is always varied and exciting. In addition, there is a chance to receive feedback by interacting with the clients through their creations.

2. Is visual merchandising marketing?

It is a marketing approach that uses design, color, illumination, displays, technology, and other components to attract customers. The goal is to boost sales using the store area.

3. What is the difference between visual merchandising and display?

Display describes the aesthetic and visual elements of showcasing a brand to a target market of buyers. At the same time, visual merchandising covers all aspects of marketing tools that are intriguing and endearing.

4. What does a visual merchandising manager do?

Visual merchandisers present, arrange, and display products in stores, where buyers can view, choose, and purchase goods.