SWOT Analysis

SWOT Analysis is an analytical tool to identify and evaluate an entity's strengths, weaknesses, opportunities, and threats. As a result, it is an avenue for developing reasonable business strategies and arriving at informed decisions.

Scanning the internal and external environment facilitates in-depth analysis of a process, organization, industry, place, and even individual personalities. The concept focuses on utilizing strengths to avail the opportunities while overcoming weaknesses to deal with the threats.

A SWOT analysis determines the actual position of a business entity while revealing its shortcomings and areas of improvement. Other than the evaluation of products and business organizations, it can be applied to different spheres like:

• self-inspection by individuals
• assessment of an investment product by investors
• review of a place
• project analysis by entrepreneurs
• evaluation of government projects and programs, etc.

SWOT analysis plays a vital role in a dynamic environment for business sustenance, continued profits and competitive edge. It comprises internal factors – strengths and weaknesses; and external factors – opportunities and threats. The former are the constraints that the management can rectify and control. The latter can only be managed and prevented to a certain extent since these factors are beyond the management's control.

It helps the management gain business insights on the company's competitiveness, market trends, preferences, and uncertainties. It chalks down overall positives and negatives influencing the company's performance, thus mapping the areas requiring corporate action. It also provides a basis for comparative study with the competitor's SWOT.

For example, up-gradation of business processes, products, technology as per the current trends could result from such analysis. Additionally, the SWOT matrix represents strengths, weaknesses, threats and opportunities within a grid of a four-quadrant template. 

There are four components of SWOT analysis which can be distinguished into two broad categories as follows:

Internal Factors

The internal environment of a business organization defines its positive and negative attributes. The management can work on them to attain success. Below are the internal factors -

1. Strengths: Any company's unique selling proposition (USP) is structured by its strengths that give it market stability. They keep the company in business and ensure its sustenance. They could be high performing areas, valuable assets or resources. Some examples include skilled labor, advanced machinery, low cost of production, powerful market presence in two segments, etc.
2. Weaknesses: These are the shortcomings or flaws of a business entity which can result in a setback. These aspects could relate to inadequate resources, limited capital, confused USP or ill-performing products. For example, poorly skilled workforce, low market share, high debt, etc.

External Factors

The external environment of a company brings multiple possibilities of growth as well as risks of failure. Controlling such factors is beyond the management’s control, but early detection can help put up a good defense to minimize losses.

3. Opportunities: A company deals with many factors falling outside its control as part of the external environment. They comprise multiple chances for growth such as uncaptured market potential, government subsidies, increasing demand or few competitors. For instance: expanding online marketplace, lesser trade barriers, international trade treaties, etc.

4. Threats: Forecasting and preparing for uncertainty and potential dangers can save an enterprise from losses. Some of these could be entry barriers, government regulations, high taxes, political disturbance, rising costs of raw materials or changing consumer taste. For example, negative reviews on social media, tax hikes, cultural differences in the global market, etc.

Example 1

Amazon has been a solution provider to worldwide retailers. Using online search for products like clothing, electronics, books, groceries, home appliances, utilities, music, movies, etc., one can acquire anything. The company has been pioneering the market with its top-notch strengths by constantly grabbing market opportunities. As a result, it has added value to the online retail industry, serving the extensive and dynamic consumer demands.

Below is a brief SWOT analysis of Amazon with inputs from UKEssays. (November 2018).

• Strenghts

• Amazon is world's largest online retailer, as it has captured highly significant percentage of the market share among its competitors.
•  Amazon’s profit jumped 40% from 2019 to $88.9 billion in 2020. While brick-and-motor stores remained shut due to Covid norms, Amazon’s business grew fourfold, giving the biggest gain in 26 years.
• Amazon's services have been expanding each day, including the expansion of Amazon TV subscription channels, two-hour delivery of Prime-Now service and Amazon Fresh service of grocery delivery.
• Cloud computing division of Amazon, the Amazon Web Services, continues to grow, with the net income from three months until June 2018, growing to $914 million.
• Amazon continues to work towards R&D projects. An example is of top-rated Edinburgh University that continues to aid Amazon in its cloud computing services.

2. Weaknesses

• Google and Apple are significant competitors to Amazon in terms of their technological offerings. With both having substantial customer bases, they are hindering customer expansion.
• One example is customers traditionally associate Apple iCloud function with cloud computing instead of Amazon's cloud services, (Deagon, 2017).

3. Opportunities

• Amazon holds immense growth potential in pharmaceutical industry. With the global e-Pharmacy market projected to reach $177.79 by 2026, Amazon along with PillPack, its subsidiary can emerge as a strong player here.
• Similarly, Prime membership that is constantly growing, has even bigger potential to grow.

4. Threats

• Although the company has grown in South East Asia, there is quite a great competition it faces from competitors such as Alibaba that holds an edge with extensive local knowledge.
• While Amazon increasingly continues to expand globally. There are regions lacking infrastructural facilities hindering Amazon's logistical activities.

Example 2

SWOT analysis has been a popular method used in the healthcare industry for ascertaining the success and growth of medical procedures, equipment and organization. Additionally, SWOT analysis of a person is also a suitable method for self-analysis of individual strengths and flaws.

It helps in personality development, especially when adopted as a framework for career planning and goal attainment. Thus, through such visual interpretation, individuals can work on their shortcomings and prepare for unfavorable circumstances.

• It is a matrix documentation that makes it a visual analytical tool for a quick preview of critical points related to a business. Being an easy-to-use format, it has a widespread application for strategic planning and business decision making.
• It is a highly affordable framework and hardly requires any technical expertise during preparations.
• Directors, managers, employees and other stakeholders, can better understand the company's position, health and loopholes using such analysis. Thus, the management can work on corporate weaknesses, enhance competitiveness, prepare for the unfavorable situations and grab the upcoming opportunities.
• Moreover, it brings all the information in a single place to facilitate correlation of distinct factors. It also promotes discussion and exchange of ideas for problem-solving.

SWOT analysis is prone to individual biases and improper understanding of key focus areas. The analyst can miss out on specific points since it requires manual entry of the data. Furthermore, it doesn't have a long-term relevance as the data keeps changing with time and volatile markets. Also, the information gap and misleading data make it highly subjective at times.

It is an initial level of business planning that segregates every information into four segments. Since it is a highly structured process, it may seem unsuitable for resolving complex problems. Moreover, in some cases, it fosters the need for further analysis using other tools and techniques.